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GTI Global Network > News > Industry
SUZOHAPP announces ISO 9001:2015 certification for its Canadian facility (2016/06/21)

SUZOHAPP is pleased to announce that its Canadian facility has obtained the ISO 9001:2015 accreditation.  SUZOHAPP has an effective quality management system to guide its operations and this is vital to the success of the business.  The ISO 9001 certification is an important step in SUZOHAPP’s commitment to excellence and is further evidence that SUZOHAPP provides quality, high-performing products able to meet the demands of the markets.  Specifically in the Canadian facility SUZOHAPP manufactures the Bill-to- Bill™ currency management systems and the MFL™ bill validator.  Both product lines have become industry standards in terms of reliability, performance and customer satisfaction.


To become ISO 9001 certified, a company must fulfill requirements outlined by the ISO - International Standardization Organization – and must demonstrate a quality management system with the ability to consistently provide quality products enhancing customer satisfaction.  The ISO 9001:2015 sets out the criteria including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement (source: www.iso.org).  “We are very proud of this outstanding result.  The ISO 9001 certification reflects SUZOHAPP’s commitment to highest standards in quality and customer service” comments Steve Pallotta, Corporate Executive Vice President of Operations at SUZOHAPP.  “These are essential elements of ISO 9001:2015 and in SUZOHAPP we highly value them.  Congratulations to the entire team for achieving this milestone in quality and continuous improvement”.

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